User Reviews of Hero Electric Optima

Overall rating:3.9 / 5177 ratings

Worst bike never buy.

1 month ago by Santosh 2,625 views

Horrible bike. After driving it for a year, I know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons. 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Company is fooling its customer through false claims. 2. Poor material of critical components like motor and battery. I already touched upon initial battery response. After a year, bike is giving less then 30 km on a full charge. The motor of bike has got damaged within a year. Both are covered under 3-year warranty, but support too is horrible. 3. Customer support is horrible. Even after 15 days of issue identification, company hasn't still replaced motor and battery that ere covered under a 3 year warranty. I reached out to their engineer many times a day, but no response from him. He neither picks up the calls, nor responds on what's-app. All the good will of hero motor corp is getting damaged because of this company (hero electric) and its employees. Now, if you have spare money to waste, then still there are better options that this junk piece of bike. Give it to some beggar rather than cribbing after investing in this junk bike. My final verdict. Never even think in your dreams of investing money in this bike.

1
Visual Appeal
1
Reliability
1
Comfort
1
Service Experience
1
Value for Money

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Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
10000-15000 kms

More Reviews on Optima

Most Helpful (58)Most Recent (58)Critical (23)Positive (35)

5Good scooter 17 hours ago by Upender Singh
It’s a good scooter for internal use. It goes upto 42 kms with 2 people onboard. It can cover more than 60 kms on good roads. In city and on rural roads it covers more than 50 kms. Overall a good scooter with zero maintenance. Very light weight so kids can also drive. W...
It’s a good scooter for internal use. It goes upto 42 kms with 2 people onboard. It can cover more than 60 kms on good roads. In city and on rural roads it covers more than 50 kms. Overall a good scooter with zero maintenance. Very light weight so kids can also drive. Would recommend potential buyers to go for it.
- 5
  Visual Appeal
- 5
  Reliability
- 4
  Comfort
- 5
  Service Experience
- 4
  Value for Money
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- Used it for
  Leisure Rides
- Owned for
  6 months-1 yr
- Ridden for
  < 5000 kms
5Hero Electric Optima review 1 month ago by Hariom Kushwaha
Best riding on road, best experience nice look, money saving best mileage best for school and collage and children not this youngster, nice warranty in a scooter, nice speed, nice service and maintenance ....
Best riding on road, best experience nice look, money saving best mileage best for school and collage and children not this youngster, nice warranty in a scooter, nice speed, nice service and maintenance .
- 5
  Visual Appeal
- 5
  Reliability
- 4
  Comfort
- 4
  Service Experience
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms
1Worst bike. Worst battery 1 month ago by Umar Abdul Kader
I purchased this Hero branded before 6 years. There is problem with battery from the beginning. But dealer not serviced and in 7 months totally bike was stopped. Also dealer told purchase new battery. He is not replace or service battery and after some days dealership a...
I purchased this Hero branded before 6 years. There is problem with battery from the beginning. But dealer not serviced and in 7 months totally bike was stopped. Also dealer told purchase new battery. He is not replace or service battery and after some days dealership also closed. So be careful. It's my experience.
- 1
  Visual Appeal
- 1
  Reliability
- 2
  Comfort
- 1
  Service Experience
- 1
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  5000-10000 kms
3Okay to buy but not wow factor 1 month ago by Kalyan
Bought in Nov 2020, within 1 week suspension started making noise, dealer keep saying that there are so spares and it's been 4 months nothing got fixed. Using the same way even it makes noise. Quality of the bike is low. The only advantage is that we could avoid petrol ...
Bought in Nov 2020, within 1 week suspension started making noise, dealer keep saying that there are so spares and it's been 4 months nothing got fixed. Using the same way even it makes noise. Quality of the bike is low. The only advantage is that we could avoid petrol pollution. Please buy the vehicle if dealer is giving all at once.
- 4
  Visual Appeal
- 2
  Reliability
- 4
  Comfort
- 1
  Service Experience
- 3
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  3-6 months
- Ridden for
  < 5000 kms
5Very good & eco friendly scooter 1 month ago by Abhishek Mishra
Everyone should own this type of e vehicles to step against global warming. Optima hx is very good handling scooter with single li ion battery. I request to everybody. Please go for e-vehicles to save our environment & planet. Optima hx provides anti theft alarm too, wh...
Everyone should own this type of e vehicles to step against global warming. Optima hx is very good handling scooter with single li ion battery. I request to everybody. Please go for e-vehicles to save our environment & planet. Optima hx provides anti theft alarm too, which I like most.
- 5
  Visual Appeal
- 4
  Reliability
- 5
  Comfort
- 4
  Service Experience
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
3Fact & review of hero optima hx 3 month usages 2 months ago by Agniraja
I bought new optima hx on December 20. 3 month usage reviews. Buying good, riding good with solo. Looks excellent. 1.They shows 80km city mileage. No actually you can get 40 to 50 km per charge only. 2. Capacity 2 member and 150 kg. ride solo get better mileage that to ...
I bought new optima hx on December 20. 3 month usage reviews. Buying good, riding good with solo. Looks excellent. 1.They shows 80km city mileage. No actually you can get 40 to 50 km per charge only. 2. Capacity 2 member and 150 kg. ride solo get better mileage that to 50 km per charge. With two you end up with 40km only. Pick up is poor with 2 person. 3. Charging time min take 5.5 hrs. Instead of claim 4 hrs. I use stabilizer for charging. 4. Four times charging get stuck. I have to cut of mcb and turn on. 5. The claims vehicle run 10km with 47v . Absolute not. When it reaches 47v within a km or 2 km vehicle stops. . Battery indicator show different level. Please note every one . It doesn't run more than 50km.Better charge every 40km.
- 4
  Visual Appeal
- 3
  Reliability
- 3
  Comfort
- 3
  Service Experience
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  < 3 months
- Ridden for
  < 5000 kms
5Smooth rider 2 months ago by Ruthreshbalaji
Actually that was my friends bike. But I used it for some occasions, I will precisely say this is best and ever for smoothie rides and a perfect fit for the middle class peoples. it's is the beauty of perfect ride and even eco friendly too....
Actually that was my friends bike. But I used it for some occasions, I will precisely say this is best and ever for smoothie rides and a perfect fit for the middle class peoples. it's is the beauty of perfect ride and even eco friendly too.
- 5
  Visual Appeal
- 5
  Reliability
- 5
  Comfort
- 5
  Service Experience
- 5
  Value for Money
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- Used it for
  Everything
- Owned for
  Never owned
1Not to buy this bike. 2 months ago by Snehal Hemant Bendale
Poor quality material is used, Within 2 months seat joint is broken. Small kid's toy's material is better than the material used in the bike. There is no shock up while using break. too much bad quality. There is no indication of battery level. Not to buy this bike in y...
Poor quality material is used, Within 2 months seat joint is broken. Small kid's toy's material is better than the material used in the bike. There is no shock up while using break. too much bad quality. There is no indication of battery level. Not to buy this bike in your dream also.
- 1
  Visual Appeal
- 2
  Reliability
- 2
  Comfort
- 1
  Service Experience
- 2
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  3-6 months
- Ridden for
  > 15000 kms
3Good 3 months ago by Sudhindra K
Good vehicle but the range is a bit less as compared to expectations. Quality is lesser as compared to petrol counterparts however very very economical and good for short city rides not good for highway rides or long rides. For longer range pay additional and buy 2 batt...
Good vehicle but the range is a bit less as compared to expectations. Quality is lesser as compared to petrol counterparts however very very economical and good for short city rides not good for highway rides or long rides. For longer range pay additional and buy 2 battery version or better battery version
- 5
  Visual Appeal
- 3
  Reliability
- 4
  Comfort
- 3
  Service Experience
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  6 months-1 yr
- Ridden for
  5000-10000 kms
1Horrible bike and worst customer support 3 months ago by Animesh
Horrible bike. After driving it for a year, i know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Compan...
Horrible bike. After driving it for a year, i know in and out of this bike and its support. And my opinion is don't ever buy this junk bike. Reasons 1. Company claims wrong figures about its mileage of 55 km/battery. My bike never gave me more then 45 km/battery. Company is fooling its customer through false claims. 2. Poor material of critical components like motor and battery. I already touched upon initial battery response. After a year, bike is giving less then 30 km on a full charge. The motor of bike has got damaged within a year. Both are covered under 3-year warranty, but support too is horrible. 3. Customer support is horrible. Even after 15 days of issue identification, company hasn't still replaced motor and battery that ere covered under a 3 year warranty. I reached out to their engineer many times a day, but no response from him. He neither picks up the calls, nor responds on whats-app. All the goodwill of hero motor corp is getting damaged because of this company (hero electric) and its employees. Now, if you have spare money to waste, then still there are better options that this junk piece of bike. Give it to some beggar rather than cribbing after investing in this junk bike. My final verdict.... Never even think in your dreams of investing money in this bike.
- 3
  Visual Appeal
- 1
  Reliability
- 3
  Comfort
- 4
  Service Experience
- 1
  Value for Money
Read more
Was this review helpful?
Inappropriate review? Report Abuse
- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms

User Reviews of Hero Electric Optima

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