3.4/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Performance
Maintenance cost
Extra Features
Hero Electric Optima review
2 years ago
Riya
I bought this on 6th july 2021 and its just a waste of money in 2 months first its charger point got melt after that its brake wire got broken and after that its handle got broken from inside in just 2 months I spent rs1000 on it. In service center they didn't do anything in service just clean it and tighten the brake that its. I told them the problem of handle at the time of service but they didn't do anything. I totally disagreed with this optima lithium. I suggest you all that don't buy it, its totally waste of your money.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
28
12
Do not buy Hero Electric vechicle
37 weeks ago
Anil Agarwal
After the sale service is miserable, do not expect any warranty from the company. I am facing a lot of problems regarding the battery which the company has had no solution for the last one and a half months. I am unable to ride without a battery and the company is neither replacing my battery nor responding to any call or mail. I did not expect such services from a renowned company.
About the Reviewer
Used it for
Occasional Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
8
4
Below average scooter products
2 years ago
Rameshwar Deshmukh
1)buying experience is very bad not fulfilled any comments,2) not comfortable. 3) average. 4) very low quality material used required heavy maintenance.5) breaking system is very poor. Drum break is always broken. Rainy & moist seasons breaks is not operate gives the noise and jam the whole scooter running it very horrible & difficult to move the vehicle even single inch also. Head light is low beam.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
4
3
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