3.4/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Performance
Maintenance cost
Extra Features
Very bed experience in optima ebike vadodara
1 year ago
Hetal Pathak
Please don't buy hero electric scooters I have had a bad experience with this bike. Buying an electric scooter is a loss of money especially in vadodara lakulish motor, subhanpura because the service center does not have any parts and they do not have an idea to repair the bike. Please don't buy this vehicle and the service center more and more for any problem. The battery is fully charged only 40-45 km runs, a major problem.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
2
1
Battery dead in 20 days of purchase no reply from service center vehicle become dead
1 year ago
Anil
This is the worst e-scooter they are fooling customers in the name of the hero company product it startup there is no better quality it becomes dead in 20 days and no proper replacement answer from the service center and the vehicle become dead. Hero electric does not reply to anything. They are exploiting the brand hero so do not be fooled by this startup.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
4
2
If battery sustains than its a option one can try.
2 years ago
Shailesh
Battery inflated in six months of purchase same happened 2-3 new batteries. Company should do something that the battery sustains atleast 1-2 year or 10000 km or may be 500 charging cycles. The body strength is not worth spending 36000 what I paid as it is very delicate plastic body. Company do not receive phone call or also don't reply mail even. Overall hero could be mismanaged organization.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Was this review helpful?
33
10
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