3.4/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Performance
Maintenance cost
Extra Features
Very poor service
49 weeks ago
Rajendra Saraswat
I bought Hero optima on 8th sep. 2021. I was told about 3 years guarantee of battery, motor & controller. Now my bike controller is not working & I left that bike at the dealer shop 8 days ago. Still, i did not get it back. & the dealer is not giving any satisfactory answer. The quality of services is very poor. I never recommend buying it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
5
3
Never buy
1 year ago
Sandeep Kumar
Please don't buy it cause worst of money.I am facing brake and all body material problems from day one.After serving scooty runs smoothly up to 10 days after that faces the same problem.I feel that I have wasted my money.If anyone wants to buy an electric scooter then I suggest the Okinawa scooters, they are reliable.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
0
2
Very bad experience
21 weeks ago
Deepak Madan
Shocker breaks on running at a speed of 20. life saved by the grace of God, very bad experience overall, parts durability very poor, the high price of parts, breaks are very poor when we use to break you are not sure that it will stop or not.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
not to purchase
Was this review helpful?
4
1
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