User Review of Optima CX by Secret

Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.

About the Reviewer

Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.
One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.
Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.
The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.
In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.

About the Reviewer

The experience was good.
Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.

About the Reviewer

Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.

About the Reviewer

Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.

About the Reviewer

After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.

About the Reviewer

I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.

About the Reviewer

Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
The customer care team gives simple copy-paste replies.
No escalation matrix, Parts are not available.
Worst after sales. The fraudulent intention of the company.

About the Reviewer

Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.

About the Reviewer

Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.

About the Reviewer

Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.
One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.
Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.
The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.
In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.

About the Reviewer

The experience was good.
Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.

About the Reviewer

Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.

About the Reviewer

Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.

About the Reviewer

After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.

About the Reviewer

I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.

About the Reviewer

Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
The customer care team gives simple copy-paste replies.
No escalation matrix, Parts are not available.
Worst after sales. The fraudulent intention of the company.

About the Reviewer

Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.

About the Reviewer

Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.

About the Reviewer

Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.
One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.
Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.
The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.
In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.

About the Reviewer

The experience was good.
Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.

About the Reviewer

Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.

About the Reviewer

Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.

About the Reviewer

After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.

About the Reviewer

I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.

About the Reviewer

Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.
The customer care team gives simple copy-paste replies.
No escalation matrix, Parts are not available.
Worst after sales. The fraudulent intention of the company.

About the Reviewer

Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.

About the Reviewer