Hero Electric Optima CX price in Sawantwadi

Please do not buy this ev. Bought hero optima cx in September 2022, and since then it has never given more than 45kms per charge. It is well below claimed mileage. Body stability is also bad. Did not expect this from the hero. It is a waste of money.
Riding is also not comfortable. Overall bad ev bike even at this price. Could have been much better.

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This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.

About the Reviewer

I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.
To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.
I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.

About the Reviewer