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User Reviews of Hero Electric Optima CX

Overall rating:3.4 / 560 ratings
5

Optima cx

6 days ago by Manodeepan S477 views

Better performance in speed and sudden pickup in starting. I m experienced above 70kms per battery with doubles ride. Look so smart and attractive. more useful features for us on long drives. Reverse acceleration is also useful for pushing back in a critical area. Headlamp giving more power in night drive. Overall too much better for me and my family.

Tips for Hero Electric Optima CX

Don't waste money for services. Because it is EV.

  • 5

    Visual Appeal

  • 5

    Reliability

  • 5

    Comfort

  • 5

    Service Experience

  • 5

    Value for Money

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  • Used it for

    Everything

  • Owned for

    3-6 months

  • Ridden for

    < 5000 kms

More Reviews on Optima CX

  • Here are the pros and cons after driving this bike for 5000kms in 6 months. Pros 1. Good mileage of 55-65 on one battery 2. Battery is light and removable with an extremely low running cost which is the biggest pro. 3. Cost is 90k approx for dual battery bike with 120 k...
    Here are the pros and cons after driving this bike for 5000kms in 6 months.
    Pros
    1. Good mileage of 55-65 on one battery
    2. Battery is light and removable with an extremely low running cost which is the biggest pro.
    3. Cost is 90k approx for dual battery bike with 120 kms real range top speed of 45km/hr.
    Cons
    1 Brakes are not as effective. Feels like cycle brakes. They make a clicking noise when pressed hard.
    2 The bike has a very low ground clearance and will scrape on all the speed-breakers. The service center Autonex in Mumbai claims that the below is just a plastic cover for water protection and will not damage the bike.
    3 Plastic body strength is very poor as plastic panels are damaged. I have noticed that the front mudguard and side panels below the foot are damaged in almost all bikes used for more than 6 months including mine. Plastic panels are damaged in regular driving without impact.
    4 Odometer fails to display battery charge in volts. I estimate my battery usage on the basis of 55 kms from my last full charge. Also, there is no range indicator as to how many kms can be driven on the battery. Odometer resets itself to zero on going to 5000km
    5 The buttons for reverse and cruise control separately added by the company are of low quality and fail to work most of the time.
    6 One of my batteries has started to give me 35 km range and is sent for replacement within 6 months. They usually take 25-35 days to replace the battery which is unreasonable.
    7 It makes a rattling noise when it goes in potholes. Both from front and back.
    8 There are frequent issues with electronic circuits due to which headlights and other components do not work sometimes.
    9 seat is rigid and uncomfortable for long rides. There is a ridge on the seat which make it very uncomfortable for riders with 6 feet of height.
    10 side bodyguards are priced at 5000 which is not worth it. Avoid it if possible.
    11 service center service cost is 500-600 which is high considering there is only brake cleaning and washing.
    Overall the bike is okay if you have a low budget and want to charge at home It has a negligible running cost if you are switching from Petrol. However, after you purchase this bike after regular use you will feel that it is just an assembled Chinese product and no research or testing has been done on bikes before selling by a company that has experience in making cycles and is now experimenting with electric bikes.
    Their product development team and service centers have a long way to go.
    • 4

      Visual Appeal

    • 3

      Reliability

    • 4

      Comfort

    • 2

      Service Experience

    • 2

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      6 months-1 yr

    • Ridden for

      5000-10000 kms

  •  1Low quality vehicles 1 month ago by M L Jatiya
    I brought this scooter last month and after one month all displays of bikes have gone blank no spare is available at the nearest dealer. Also, I have not received a subsidy after one month. Please do not buy any hero electric vehicles. Hero electric customer care also d...
    I brought this scooter last month and after one month all displays of bikes have gone blank no spare is available at the nearest dealer. Also, I have not received a subsidy after one month. Please do not buy any hero electric vehicles. Hero electric customer care also does not respond well on call and does not know about anything for customer related quires.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  1Hero optima cx 2 months ago by Pradnya
    This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked ...
    This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.
    • 3

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Occasional Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  1Worst bike I have used ever 3 months ago by Sayanta Bose
    Don't think about buying a hero electric product. I purchased this product from fortune ev on 3rd September '2022, the bike is now a liability for me, it's battery life experience is horrible, I got a damaged/ error battery which created massive trouble from day one, th...
    Don't think about buying a hero electric product. I purchased this product from fortune ev on 3rd September '2022, the bike is now a liability for me, it's battery life experience is horrible, I got a damaged/ error battery which created massive trouble from day one, the company took a complain aganst the issue, but till today (29.10.2022) after more than 55 days, I didn't get the battery. It's caused me an enormous problem with my business, I even can't take a ride on it as it facing sudden power failure in the middle of the road.
    • 3

      Visual Appeal

    • 1

      Visual Appeal

    • 1

      Reliability

    • 2

      Comfort

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  4Decent electric bike for the price 3 months ago by Niranjan
    I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback: Good: - two batteries, so you always have a backup. - both batteries are removable, so you can remove each battery separately and charge it at home or anyw...
    I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback:
    Good:
    - two batteries, so you always have a backup.
    - both batteries are removable, so you can remove each battery separately and charge it at home or anywhere.
    - two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies.
    - low price
    Bad:
    - very low ground clearance, bottom hits most of the speed breakers.
    - very slow on slopes. Slow on plain roads too with an adult pillion rider
    - top speed of 45 kmph, sometimes feels less on empty roads
    - pathetic customer service and delivery experience
    - not high-quality materials used, does not feel robust overall.
    • 3

      Visual Appeal

    • 3

      Reliability

    • 3

      Comfort

    • 3

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  5Perfect ev 4 months ago by Essakiraja
    Compare to all top ev brands, hero electric has the option of what actually need by the customer.. Primarily it comes under 1 lakh budget with decent speed and range... I feel hero electric and ampere Magnus will fulfill the requirements of 90% of customers. Only 10 % o...
    Compare to all top ev brands, hero electric has the option of what actually need by the customer.. Primarily it comes under 1 lakh budget with decent speed and range... I feel hero electric and ampere Magnus will fulfill the requirements of 90% of customers. Only 10 % of people will require the modern and latest infotainment etc.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 5

      Value for Money

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    • Used it for

      Everything

    • Owned for

      6 months-1 yr

    • Ridden for

      5000-10000 kms

  •  1Hero optima cx worst 4 months ago by Nik
    Don't ever buy, 1st day I bought this scooter while I was on the way its display got blank no light horn no sensor working the front wheel casing is so light plastic it always shakes and in a month got broken the display battery never shows how much charge correct at th...
    Don't ever buy, 1st day I bought this scooter while I was on the way its display got blank no light horn no sensor working the front wheel casing is so light plastic it always shakes and in a month got broken the display battery never shows how much charge correct at this price in jamshedpur please buy ola. The scooter doesn't pickup load in up gradient if 2 people sit and suddenly it'll show battery red and switch off plus jharkhand government doesn't give subsidy that's what 10000 rs more price in jharkhand it's worst to buy.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

    Read more
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    • Used it for

      Daily Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  1Don't buy electric scooter 5 months ago by Sahi
    It cost me rs.72000 and all the pros are written is fake because it only goes to 50 km in one charge and service cast 300 rs. After every 4 months so, I think don't buy an electric scooter if you are looking for one because all material is a Chinese type material And th...
    It cost me rs.72000 and all the pros are written is fake because it only goes to 50 km in one charge and service cast 300 rs. After every 4 months so, I think don't buy an electric scooter if you are looking for one because all material is a Chinese type material
    And the service center does not resolve issues because they do not take any care. When I go to service they don't touch scooty after 1 to 2hr after complaint and make pressure they touch and give service but all service are lower than 3rd class
    I recommend taking a petrol vehicle. Because the electric scooty cost is more and the service is very very poor.
    • 1

      Visual Appeal

    • 1

      Reliability

    • 1

      Comfort

    • 1

      Service Experience

    • 1

      Value for Money

    Read more
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    • Used it for

      Daily Commute

    • Owned for

      3-6 months

    • Ridden for

      < 5000 kms

  •  4Value for money. You recover cost in 15000km 6 months ago by Rohit Grover
    I am writing after one month of using a single battery scooty. Pros: best for riding in the city. Good pickup comparable to my activa but a bit lower. Good shocker for a bumpy road, good headlight, amazing looks, gives 70% of claimed mileage in city traffic. Attractive ...
    I am writing after one month of using a single battery scooty. Pros: best for riding in the city. Good pickup comparable to my activa but a bit lower. Good shocker for a bumpy road, good headlight, amazing looks, gives 70% of claimed mileage in city traffic. Attractive price compared to others. You should recover your scooty cost in 20000 km and the battery replacement cost in another 7000.
    Cons: delicate plastics, less leg room, low boot space in dual battery, the seat has a bump separating the pillion which is uncomfortable, I got it covered with foam.
    • 5

      Visual Appeal

    • 5

      Reliability

    • 4

      Comfort

    • 5

      Service Experience

    • 4

      Value for Money

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    • Used it for

      Occasional Commute

    • Owned for

      < 3 months

    • Ridden for

      < 5000 kms

  •  4Great bee 8 months ago by Kishore
    Great to see to bike riding experience was great. Need to improve some more features on pricing and also look and variant and mileage increase aspects to make the bike runs in the market first as per the customer expectations. So I will be glad to be here to get the pri...
    Great to see to bike riding experience was great. Need to improve some more features on pricing and also look and variant and mileage increase aspects to make the bike runs in the market first as per the customer expectations. So I will be glad to be here to get the price for the bike. Thanks.
    • 3

      Visual Appeal

    • 4

      Reliability

    • 4

      Comfort

    • 4

      Service Experience

    • 4

      Value for Money

    Read more
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    • Used it for

      Everything

    • Owned for

      6 months-1 yr

    • Ridden for

      < 5000 kms

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