3.1/5
1 year ago
Sayanta Bose
Rating Parameters
(out of 5)
Visual Appeal
Visual Appeal
Reliability
Comfort
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for | Daily Commute | Owned for | < 3 months |
Ridden for | < 5000 kms |
Don't think about buying a hero electric product. I purchased this product from fortune ev on 3rd September '2022, the bike is now a liability for me, it's battery life experience is horrible, I got a damaged/ error battery which created massive trouble from day one, the company took a complain aganst the issue, but till today (29.10.2022) after more than 55 days, I didn't get the battery. It's caused me an enormous problem with my business, I even can't take a ride on it as it facing sudden power failure in the middle of the road.
Find out the list of available Hero Electric Scooters.
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
3 days ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
0
0
Truly incredible exploits: my journey with the Hero Optima CX Scooty
1 week ago
Harsh
Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Keep getting the service done on time and drive carefully while riding. And if you go out for riding, fully charge the scooter and keep an eye on the battery indicator while riding and always wear a helmet for safety, not to avoid the police.
Was this review helpful?
0
0
Hero electric scooter value for money and environment friendly
3 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Fraud hero electric
7 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
1
1
Hero Electric Optima CX
10 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Non responsible company
13 weeks ago
Jitu Jadav
After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
0
Hero Electric Optima CX
14 weeks ago
Arun
I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
Never owned
Tips for other riders
Maintain proper air pressure, no worries of maintenance
Was this review helpful?
2
1
Worst after sales.. hero optima sucks
33 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
22
8
Best in ev industry
37 weeks ago
Srivasan
Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
10
Hero Electric Optima CX Review
41 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
3 days ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
0
0
Truly incredible exploits: my journey with the Hero Optima CX Scooty
1 week ago
Harsh
Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Keep getting the service done on time and drive carefully while riding. And if you go out for riding, fully charge the scooter and keep an eye on the battery indicator while riding and always wear a helmet for safety, not to avoid the police.
Was this review helpful?
0
0
Hero electric scooter value for money and environment friendly
3 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Fraud hero electric
7 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
1
1
Hero Electric Optima CX
10 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Non responsible company
13 weeks ago
Jitu Jadav
After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
0
Hero Electric Optima CX
14 weeks ago
Arun
I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
Never owned
Tips for other riders
Maintain proper air pressure, no worries of maintenance
Was this review helpful?
2
1
Worst after sales.. hero optima sucks
33 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
22
8
Best in ev industry
37 weeks ago
Srivasan
Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
10
Hero Electric Optima CX Review
41 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
3 days ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
0
0
Truly incredible exploits: my journey with the Hero Optima CX Scooty
1 week ago
Harsh
Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Keep getting the service done on time and drive carefully while riding. And if you go out for riding, fully charge the scooter and keep an eye on the battery indicator while riding and always wear a helmet for safety, not to avoid the police.
Was this review helpful?
0
0
Hero electric scooter value for money and environment friendly
3 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Fraud hero electric
7 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
1
1
Hero Electric Optima CX
10 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Non responsible company
13 weeks ago
Jitu Jadav
After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
0
Hero Electric Optima CX
14 weeks ago
Arun
I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
Never owned
Tips for other riders
Maintain proper air pressure, no worries of maintenance
Was this review helpful?
2
1
Worst after sales.. hero optima sucks
33 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
22
8
Best in ev industry
37 weeks ago
Srivasan
Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
10
Hero Electric Optima CX Review
41 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
3 days ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
0
0
Truly incredible exploits: my journey with the Hero Optima CX Scooty
1 week ago
Harsh
Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Keep getting the service done on time and drive carefully while riding. And if you go out for riding, fully charge the scooter and keep an eye on the battery indicator while riding and always wear a helmet for safety, not to avoid the police.
Was this review helpful?
0
0
Hero electric scooter value for money and environment friendly
3 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Fraud hero electric
7 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
1
1
Hero Electric Optima CX
10 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Non responsible company
13 weeks ago
Jitu Jadav
After-sales Service is very bad. Don't buy any hero Electric vehicle waste of money. 1.5 months over yet the company has not sent my control. The company simply says they will send it soon, 1.5 months is not enough to fix the control issue. The customer care team gives simple copy-paste replies. No escalation matrix, Parts are not available. Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
0
Hero Electric Optima CX
14 weeks ago
Arun
I selected my OPTIMA 2.0 after a test drive from Niya E-Bikes Thiruvananthapuram at Pallichal and I am very happy with my scooter and overall experience. The most beautiful thing is it's a no-maintenance cost vehicle simply enjoying the ride, took only 4 days for delivery at the Trivandrum showroom.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
Never owned
Tips for other riders
Maintain proper air pressure, no worries of maintenance
Was this review helpful?
2
1
Worst after sales.. hero optima sucks
33 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
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22
8
Best in ev industry
37 weeks ago
Srivasan
Super economical bike with good mileage and service in Coimbatore region is very excellent. The after-call service enquiring the service improvement and also fixing any issues at a cheap cost is the best in the industry. 3 services have been done and so far spent just 150rs for service. Great comeback hero Electric in the Coimbatore region.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
4
10
Hero Electric Optima CX Review
41 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
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12
9