Hero Electric Optima CX price in Guntakal

I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.
To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.
I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.

About the Reviewer

This is the best bike I've ever seen in my life. I like this bike because this bike has b1/b2 option when the bike's battery is down we can use the second battery. And it has good mileage. And also I like it's color and I also like its meter board. It also has 48 kmph. And it has the key we have in our cars. It can also charge a mobile in the bike I love this bike.

About the Reviewer

I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback:
Good:
- two batteries, so you always have a backup.
- both batteries are removable, so you can remove each battery separately and charge it at home or anywhere.
- two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies.
- low price
Bad:
- very low ground clearance, bottom hits most of the speed breakers.
- very slow on slopes. Slow on plain roads too with an adult pillion rider
- top speed of 45 kmph, sometimes feels less on empty roads
- pathetic customer service and delivery experience
- not high-quality materials used, does not feel robust overall.

About the Reviewer