User Reviews of Hero Electric Flash

Overall rating:4.3 / 5304 ratings

Review

1 month ago by Srajudheen1,562 views

The customer service is really pathetic. There is no escalation contact. No proper channel to raise complaint. I booked this vehicle and they delivered a defective meter. The showroom says they are not responsible to defect and kerala sales manager is responsible. He never picks calls. Even after 3 months defective meter is not fixed. Please never buy from hero. Very bad experience.

1
Visual Appeal
1
Reliability
1
Comfort
1
Service Experience
1
Value for Money

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Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms

More Reviews on Flash

Most Helpful (77)Most Recent (77)Critical (10)Positive (67)

4Very economical scooty 1 week ago by Parvesh Kumar
It was easily available in market. I usually drive this bike and really love the ride. It is very attractive and light weight. The best thing is it is very economical and attractive. No need of service just some times wiring check is needed. Yes battery life goes of dec...
It was easily available in market. I usually drive this bike and really love the ride. It is very attractive and light weight. The best thing is it is very economical and attractive. No need of service just some times wiring check is needed. Yes battery life goes of decreasing with time. Very less maintenance charge. Just have to replace the battery, but my one is going good.
- 5
  Visual Appeal
- 4
  Reliability
- 5
  Comfort
- 5
  Service Experience
- 5
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms
1Waste of money, don't go for hero electric scooters 1 week ago by Sulthan
Worst experience with hero electric scooter. Performance is poor, quality was not up to the mark as expected. With one full charge the scooter is running only 30 km/l. The build quality was also very poor. I was totally disappointed with hero electric scooter. Waste of ...
Worst experience with hero electric scooter. Performance is poor, quality was not up to the mark as expected. With one full charge the scooter is running only 30 km/l. The build quality was also very poor. I was totally disappointed with hero electric scooter. Waste of money and not satisfied with this scooter.
- 1
  Visual Appeal
- 1
  Reliability
- 1
  Comfort
- 1
  Service Experience
- 2
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  < 5000 kms
4Its goods for daily used 2 months ago by Syed Naveed
I have used this bike for buy essential, sometimes i was go for my work and its good for ladies also. Speed 35 to 40 but its ok mileage 40 to 48 not bad one time charge you can drive 40 to 48 kilometre. Its cheap if we compare to petrol bikes just charge and drive, if a...
I have used this bike for buy essential, sometimes i was go for my work and its good for ladies also. Speed 35 to 40 but its ok mileage 40 to 48 not bad one time charge you can drive 40 to 48 kilometre. Its cheap if we compare to petrol bikes just charge and drive, if anyone want to buy that's good for home only not for work.
- 4
  Visual Appeal
- 4
  Reliability
- 4
  Comfort
- 3
  Service Experience
- 4
  Value for Money
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- Used it for
  Occasional Commute
- Owned for
  3-6 months
- Ridden for
  < 5000 kms
4Suitability riding of electric bike 4 months ago by G Garai
1. When i bought this bike it was high value but now this bike is economical.2. Seat is low for man but it is comfortable for women.3. Color of bike is very nice but height of seat is low.4. Servicing of this bike is done well except tube repair is very difficult becaus...
1. When i bought this bike it was high value but now this bike is economical.2. Seat is low for man but it is comfortable for women.3. Color of bike is very nice but height of seat is low.4. Servicing of this bike is done well except tube repair is very difficult because a pin is inserted into the tyre then tube is difficult to open for rear wheel . If tyre of rear wheel is solid then it is very good. Motor of rear wheel works difficult to repair.Pros: it is light in weight.Parts are light in weight.Height of this car is convenient for women.Cons: it runs sightly.Parts of this bike is not so strong.Seat of this bike is low height for man.Tyre of rear wheel is not so solid as it necessary.
- 4
  Visual Appeal
- 4
  Visual Appeal
- 4
  Reliability
- 4
  Reliability
- 4
  Comfort
- 4
  Comfort
- 4
  Service Experience
- 4
  Service Experience
- 4
  Value for Money
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  5000-10000 kms
1Spares are not worthy 6 months ago by Bhargav
My optima giving half mileage of what promised by company with in 2 months.When i asked dealer he said first you got 3 years warranty. But now he said we don't keep batteries as spares. It cost 5000 rupees to ship your batteries to company and takes minimum 3 months . A...
My optima giving half mileage of what promised by company with in 2 months.When i asked dealer he said first you got 3 years warranty. But now he said we don't keep batteries as spares. It cost 5000 rupees to ship your batteries to company and takes minimum 3 months . And more over you have to bare other charges if problem won't find by company. When i called customer service, they gave me rm number, unfortunately they revealed secrets that they don't manufacturer any product like batteries and spares and body parts and body. They only buy every peace. So they don't have any technology to test and improve the batteries.
- 3
  Visual Appeal
- 1
  Reliability
- 2
  Comfort
- 1
  Service Experience
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- Used it for
  Daily Commute
- Owned for
  3-6 months
- Ridden for
  < 5000 kms
4Flash exposed!! 8 months ago by Priyanshu Luhar
Buying experience was like a champ...It's good for teenagers with no licence and for not over speeding..The suspensions were really appreciated by me but the acceleration will decrease over time..The trunk is really tiny ..You'll need to buy a special helmet to fit in t...
Buying experience was like a champ...It's good for teenagers with no licence and for not over speeding..The suspensions were really appreciated by me but the acceleration will decrease over time..The trunk is really tiny ..You'll need to buy a special helmet to fit in the trunk ..And one last thing read the manual carefully even for once...Thanks
- 4
  Visual Appeal
- 5
  Reliability
- 5
  Comfort
- 4
  Service Experience
- 4
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  5000-10000 kms
5I just love it 8 months ago by Surajit Paul
Wow mind blowing bike. I really like this bike. Excellent service of bike. Also customers service is very good. I love u my bike. My 6 friends bought these bike. They are also this bike. Wow mind blowing bike. I really like this bike. Excellent service of bike. Also cus...
Wow mind blowing bike. I really like this bike. Excellent service of bike. Also customers service is very good. I love u my bike. My 6 friends bought these bike. They are also this bike. Wow mind blowing bike. I really like this bike. Excellent service of bike. Also customers service is very good. I love u my bike. My 6 friends bought these bike. They are also this bike.
- 5
  Visual Appeal
- 5
  Reliability
- 5
  Comfort
- 5
  Service Experience
- 5
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  > 1 yr
- Ridden for
  10000-15000 kms
5Amazing fantastic two wheeler 9 months ago by Lalhumhima
Easy drive, its looks pretty and attractive.Easy maintenance and servicing after sales was reliable.Preferably for a young guys for everyday used,easy rides and more lasting in comparable to other two wheeler. It is a lightly and easy to control drive for not only an ol...
Easy drive, its looks pretty and attractive.Easy maintenance and servicing after sales was reliable.Preferably for a young guys for everyday used,easy rides and more lasting in comparable to other two wheeler. It is a lightly and easy to control drive for not only an older person ,but for a younger guys.
- 4
  Visual Appeal
- 5
  Reliability
- 5
  Comfort
- 5
  Service Experience
- 4
  Value for Money
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- Used it for
  Everything
- Owned for
  > 1 yr
- Ridden for
  5000-10000 kms
4Flash for a near-zero running cost! 12 months ago by Dr S John Bosco
I am intrigued by the smooth, silent and efficient test ride of the flash hero electric vehicle. It was an astonishing experience for me to note that the vehicle fell silent and in stand-by mode at the signal till i accelerated... And the pick up was immediate! an ideal...
I am intrigued by the smooth, silent and efficient test ride of the flash hero electric vehicle. It was an astonishing experience for me to note that the vehicle fell silent and in stand-by mode at the signal till i accelerated... And the pick up was immediate! an ideal machine for in-town move-abouts. Your ads could be more aggressive. People could be weaned away from the false idea of meaningless speed, wastage of power and money - and the consequent inevitable 'eco-pollutions'...It will be wonderful if its range per charge could be enhanced. I have some innovative ideas for the same. I would be happy to offer my experience & expertise to conduct/ guide some projects in this regard for the company. Kindly contact me in this regard if you think it would be useful...
- 4
  Visual Appeal
- 4
  Comfort
- 4
  Value for Money
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- Used it for
  Occasional Commute
- Owned for
  Never owned
3All about flash lead model how to maintain and precautions 1 year ago by Mohammed Siddiq
I bought this bike(lead) in june 2019 at 41,000(maybe costlier than now)it is good in looking but it's body is totally plastic. According to me it can't handle more than 130-150 kg of weight for the speed. If you are buying then be careful while driving, i met with an s...
I bought this bike(lead) in june 2019 at 41,000(maybe costlier than now)it is good in looking but it's body is totally plastic. According to me it can't handle more than 130-150 kg of weight for the speed. If you are buying then be careful while driving, i met with an small accident and the condition of the bike was worst due to its plastic body. And one more thing it takes around 8-9 hrs for charging and last till just 30-45 km(not more than that according to me). When it was new there was no footrest for keeping legs but now may be company is allowing.Well it's maintenance is not that hard just to charge and keep it clean. But i recommend to take it to service every 2-3 months because it may cause some break issues. Otherwise this bike is amazing and you will be feeling happy to drive this.
- 4
  Visual Appeal
- 3
  Reliability
- 3
  Comfort
- 3
  Service Experience
- 2
  Value for Money
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- Used it for
  Daily Commute
- Owned for
  6 months-1 yr
- Ridden for
  < 5000 kms

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