4/5
5 years ago
B Pal
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for | Daily Commute |
Owned for | < 3 months |
Ridden for | < 5000 kms |
Got it for 45000 on road in bangalore. Actual price is around 53000. Very smooth and 3 years warranty for all battery, motor, and controller ensures peace of mind. Very light and easy to handle. Motor cuts off during braking, which is a very good feature. Very cute looking scooter. Speed saturates around 38 to 40 km/hr. Keeping a good tyre pressure will ensure good battery life and pickup. Only one disadvantage is, can't take for a long drive, but then who takes the scooter for a long drive? the range of 60 km per charge is pretty good enough. Finally, hero has made a perfect product or the indian market.
Hero electric
6 weeks ago
Kalyan
ProsBoot space is good, and helpful for city roaming.Running smooth, service cost manageable. Looks good, not flashy but okRiding joyfulWe should keep scooters in cool places instead of sunshineCons:Charging takes timeNot useful in the long runMileage is disappointing sometimes.Draining battery fast sometimes.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
5
1
Cute Hero Flash Electric
7 weeks ago
Prafulla Kumar
Dealer behaviour was polite. Riding experience is comfortable in city road. Looks beautiful and cute. I haven't spent a single coin after purchase. Good service by the dealer and the scooty needs no maintenance. Only off road riding experience is not good. Riding experience would be great if suspension and Soccer should be better. Plastic body is very fragile and needs improvement.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
No maintenance scooty
Was this review helpful?
1
2
GetsetGo
10 weeks ago
Prakash Sharma
This scooter stands out for looking more conventional, but that also comes with its own perks. For one, this has one of the biggest boot spaces, capable of fitting full-sized helmets to ensure safety for yourself and your companion. But, that's not all. The scooter comes with a peak riding range in economy mode and in performance mode. When riding in the latter, the scooter can reach a pretty solid riding speed which makes it one of the best-performing electric scooters in the market.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Was this review helpful?
4
3
Smart
17 weeks ago
Shahla Rahim
Very nice driving experience, its look is very smart and servicing and maintenance are very important. I am very happy with this bike. I feel very lucky when I buy this bike. The design is very attractive. When I start this bike I feel like I am riding it in the sky.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Tips for other riders
Servicing and maintenance is important
Was this review helpful?
3
2
Worst service
20 weeks ago
Gnanaprakasam E
Very worst service. all service take very long time .motor warranty take above 100 days. periodic service takes 10 days. I bought a bike 11 months ago. but now the bike has been 68 days in the service centre .hero Electric bike is simply a waste very the worst service in all Hero Electric service centres.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
6
4
Fantastic scooty
21 weeks ago
Shivam Jaiswal
This is an awesome scooter and most comfortable and royal and maintenance was totally managed by the company. I am daily riding and good experience, I am very happy because I bought this scooter.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
5,000km
Was this review helpful?
3
8
Bikers view
22 weeks ago
Durai Murugan
My father bought this bike, and it's amazing results in our riding comfort. The battery also has good performance. My native place is also in the hills to ride this bike faster in hill places. The first time I checked this bike on bikewale website all the details were perfect on your website. Thanks to bikewale website and your team.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
maintenance every 5000km
Was this review helpful?
5
5
Hero Electric Flash
26 weeks ago
Avinash
I love to ride this as no noise during the ride. Comfort level is up to standards. I would recommend buying it if you are looking for a new journey or a new member in your garage as well. Definitely, it will surprise you with its performance and will never let you regret any kind of problem. Go for it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Use tubeless tyres
Was this review helpful?
7
7
Bad
40 weeks ago
Nagaraj S
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Was this review helpful?
15
5
Battery
44 weeks ago
Mehul Tarpara
I am frustrated with the service of hero electric. I had a battery replacement 45 days ago and now it is not working. I'm tired of visiting the service station. I have experienced the worst service in my life. It seems like a service station doesn't have enough stock of accessories like batteries and all. They don't want to give service to existing customers. My request number is b303 please look into it. If you cannot proceed on this request let me know. I will start looking for a good lawyer and process further.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Was this review helpful?
22
12
Hero electric
6 weeks ago
Kalyan
ProsBoot space is good, and helpful for city roaming.Running smooth, service cost manageable. Looks good, not flashy but okRiding joyfulWe should keep scooters in cool places instead of sunshineCons:Charging takes timeNot useful in the long runMileage is disappointing sometimes.Draining battery fast sometimes.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
5
1
Cute Hero Flash Electric
7 weeks ago
Prafulla Kumar
Dealer behaviour was polite. Riding experience is comfortable in city road. Looks beautiful and cute. I haven't spent a single coin after purchase. Good service by the dealer and the scooty needs no maintenance. Only off road riding experience is not good. Riding experience would be great if suspension and Soccer should be better. Plastic body is very fragile and needs improvement.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
No maintenance scooty
Was this review helpful?
1
2
GetsetGo
10 weeks ago
Prakash Sharma
This scooter stands out for looking more conventional, but that also comes with its own perks. For one, this has one of the biggest boot spaces, capable of fitting full-sized helmets to ensure safety for yourself and your companion. But, that's not all. The scooter comes with a peak riding range in economy mode and in performance mode. When riding in the latter, the scooter can reach a pretty solid riding speed which makes it one of the best-performing electric scooters in the market.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Was this review helpful?
4
3
Smart
17 weeks ago
Shahla Rahim
Very nice driving experience, its look is very smart and servicing and maintenance are very important. I am very happy with this bike. I feel very lucky when I buy this bike. The design is very attractive. When I start this bike I feel like I am riding it in the sky.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Tips for other riders
Servicing and maintenance is important
Was this review helpful?
3
2
Worst service
20 weeks ago
Gnanaprakasam E
Very worst service. all service take very long time .motor warranty take above 100 days. periodic service takes 10 days. I bought a bike 11 months ago. but now the bike has been 68 days in the service centre .hero Electric bike is simply a waste very the worst service in all Hero Electric service centres.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
6
4
Fantastic scooty
21 weeks ago
Shivam Jaiswal
This is an awesome scooter and most comfortable and royal and maintenance was totally managed by the company. I am daily riding and good experience, I am very happy because I bought this scooter.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
5,000km
Was this review helpful?
3
8
Bikers view
22 weeks ago
Durai Murugan
My father bought this bike, and it's amazing results in our riding comfort. The battery also has good performance. My native place is also in the hills to ride this bike faster in hill places. The first time I checked this bike on bikewale website all the details were perfect on your website. Thanks to bikewale website and your team.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
maintenance every 5000km
Was this review helpful?
5
5
Hero Electric Flash
26 weeks ago
Avinash
I love to ride this as no noise during the ride. Comfort level is up to standards. I would recommend buying it if you are looking for a new journey or a new member in your garage as well. Definitely, it will surprise you with its performance and will never let you regret any kind of problem. Go for it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Use tubeless tyres
Was this review helpful?
7
7
Bad
40 weeks ago
Nagaraj S
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Was this review helpful?
15
5
Battery
44 weeks ago
Mehul Tarpara
I am frustrated with the service of hero electric. I had a battery replacement 45 days ago and now it is not working. I'm tired of visiting the service station. I have experienced the worst service in my life. It seems like a service station doesn't have enough stock of accessories like batteries and all. They don't want to give service to existing customers. My request number is b303 please look into it. If you cannot proceed on this request let me know. I will start looking for a good lawyer and process further.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Was this review helpful?
22
12
Hero electric
6 weeks ago
Kalyan
ProsBoot space is good, and helpful for city roaming.Running smooth, service cost manageable. Looks good, not flashy but okRiding joyfulWe should keep scooters in cool places instead of sunshineCons:Charging takes timeNot useful in the long runMileage is disappointing sometimes.Draining battery fast sometimes.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
5
1
Cute Hero Flash Electric
7 weeks ago
Prafulla Kumar
Dealer behaviour was polite. Riding experience is comfortable in city road. Looks beautiful and cute. I haven't spent a single coin after purchase. Good service by the dealer and the scooty needs no maintenance. Only off road riding experience is not good. Riding experience would be great if suspension and Soccer should be better. Plastic body is very fragile and needs improvement.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
No maintenance scooty
Was this review helpful?
1
2
GetsetGo
10 weeks ago
Prakash Sharma
This scooter stands out for looking more conventional, but that also comes with its own perks. For one, this has one of the biggest boot spaces, capable of fitting full-sized helmets to ensure safety for yourself and your companion. But, that's not all. The scooter comes with a peak riding range in economy mode and in performance mode. When riding in the latter, the scooter can reach a pretty solid riding speed which makes it one of the best-performing electric scooters in the market.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Was this review helpful?
4
3
Smart
17 weeks ago
Shahla Rahim
Very nice driving experience, its look is very smart and servicing and maintenance are very important. I am very happy with this bike. I feel very lucky when I buy this bike. The design is very attractive. When I start this bike I feel like I am riding it in the sky.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Tips for other riders
Servicing and maintenance is important
Was this review helpful?
3
2
Worst service
20 weeks ago
Gnanaprakasam E
Very worst service. all service take very long time .motor warranty take above 100 days. periodic service takes 10 days. I bought a bike 11 months ago. but now the bike has been 68 days in the service centre .hero Electric bike is simply a waste very the worst service in all Hero Electric service centres.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
6
4
Fantastic scooty
21 weeks ago
Shivam Jaiswal
This is an awesome scooter and most comfortable and royal and maintenance was totally managed by the company. I am daily riding and good experience, I am very happy because I bought this scooter.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
5,000km
Was this review helpful?
3
8
Bikers view
22 weeks ago
Durai Murugan
My father bought this bike, and it's amazing results in our riding comfort. The battery also has good performance. My native place is also in the hills to ride this bike faster in hill places. The first time I checked this bike on bikewale website all the details were perfect on your website. Thanks to bikewale website and your team.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
maintenance every 5000km
Was this review helpful?
5
5
Hero Electric Flash
26 weeks ago
Avinash
I love to ride this as no noise during the ride. Comfort level is up to standards. I would recommend buying it if you are looking for a new journey or a new member in your garage as well. Definitely, it will surprise you with its performance and will never let you regret any kind of problem. Go for it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Use tubeless tyres
Was this review helpful?
7
7
Bad
40 weeks ago
Nagaraj S
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Was this review helpful?
15
5
Battery
44 weeks ago
Mehul Tarpara
I am frustrated with the service of hero electric. I had a battery replacement 45 days ago and now it is not working. I'm tired of visiting the service station. I have experienced the worst service in my life. It seems like a service station doesn't have enough stock of accessories like batteries and all. They don't want to give service to existing customers. My request number is b303 please look into it. If you cannot proceed on this request let me know. I will start looking for a good lawyer and process further.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Was this review helpful?
22
12
Hero electric
6 weeks ago
Kalyan
ProsBoot space is good, and helpful for city roaming.Running smooth, service cost manageable. Looks good, not flashy but okRiding joyfulWe should keep scooters in cool places instead of sunshineCons:Charging takes timeNot useful in the long runMileage is disappointing sometimes.Draining battery fast sometimes.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
5
1
Cute Hero Flash Electric
7 weeks ago
Prafulla Kumar
Dealer behaviour was polite. Riding experience is comfortable in city road. Looks beautiful and cute. I haven't spent a single coin after purchase. Good service by the dealer and the scooty needs no maintenance. Only off road riding experience is not good. Riding experience would be great if suspension and Soccer should be better. Plastic body is very fragile and needs improvement.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
No maintenance scooty
Was this review helpful?
1
2
GetsetGo
10 weeks ago
Prakash Sharma
This scooter stands out for looking more conventional, but that also comes with its own perks. For one, this has one of the biggest boot spaces, capable of fitting full-sized helmets to ensure safety for yourself and your companion. But, that's not all. The scooter comes with a peak riding range in economy mode and in performance mode. When riding in the latter, the scooter can reach a pretty solid riding speed which makes it one of the best-performing electric scooters in the market.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Was this review helpful?
4
3
Smart
17 weeks ago
Shahla Rahim
Very nice driving experience, its look is very smart and servicing and maintenance are very important. I am very happy with this bike. I feel very lucky when I buy this bike. The design is very attractive. When I start this bike I feel like I am riding it in the sky.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Tips for other riders
Servicing and maintenance is important
Was this review helpful?
3
2
Worst service
20 weeks ago
Gnanaprakasam E
Very worst service. all service take very long time .motor warranty take above 100 days. periodic service takes 10 days. I bought a bike 11 months ago. but now the bike has been 68 days in the service centre .hero Electric bike is simply a waste very the worst service in all Hero Electric service centres.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
6
4
Fantastic scooty
21 weeks ago
Shivam Jaiswal
This is an awesome scooter and most comfortable and royal and maintenance was totally managed by the company. I am daily riding and good experience, I am very happy because I bought this scooter.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
5,000km
Was this review helpful?
3
8
Bikers view
22 weeks ago
Durai Murugan
My father bought this bike, and it's amazing results in our riding comfort. The battery also has good performance. My native place is also in the hills to ride this bike faster in hill places. The first time I checked this bike on bikewale website all the details were perfect on your website. Thanks to bikewale website and your team.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
maintenance every 5000km
Was this review helpful?
5
5
Hero Electric Flash
26 weeks ago
Avinash
I love to ride this as no noise during the ride. Comfort level is up to standards. I would recommend buying it if you are looking for a new journey or a new member in your garage as well. Definitely, it will surprise you with its performance and will never let you regret any kind of problem. Go for it.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Tips for other riders
Use tubeless tyres
Was this review helpful?
7
7
Bad
40 weeks ago
Nagaraj S
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Was this review helpful?
15
5
Battery
44 weeks ago
Mehul Tarpara
I am frustrated with the service of hero electric. I had a battery replacement 45 days ago and now it is not working. I'm tired of visiting the service station. I have experienced the worst service in my life. It seems like a service station doesn't have enough stock of accessories like batteries and all. They don't want to give service to existing customers. My request number is b303 please look into it. If you cannot proceed on this request let me know. I will start looking for a good lawyer and process further.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Was this review helpful?
22
12