4.0/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Fail hero electric scooter
51 weeks ago
Saurabh Singh
I am from Katni district of Madhya Pradesh. It's been 6 months that I'm facing problem as no proper service is being provided by the company and so is my dealer. Spare parts not available in dealer point, fail brand product by hero electric scooter. I will not recommend this disappointing scooter to anyone.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
20
13
The worst electric manufacturing company
1 year ago
Gagan Bajaj
The hero should call back the entire supplies. Hero is pushing products without addressing the issues. Never depend on after-sales support from the dealer side as well as hero electric. I bought a hero electric approx 2 years ago with a warranty of 3 years but then onward issues like breaking, charger, weak body, and inferior quality tyres were replaced within 6 months after purchase scooter never stop coming and now a new issue arose scooter not starts... And dealer rejected to repair scooter and suggested selling it for scrap. The wort class service and after-sales support from hero electric...
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
8
8
No service only sell
1 year ago
Hemanta
I always facing battery issues.2 times change my battery within a year.Now facing a battery issue on date 04/03/2033 and deposited my vehicle at your dealer vinayak auto,keonjhar. But after 40 days there was no resolution and they are not telling me the expected date of delivery.Every time warranty service is too delayed.So this vehicle is a waste of money.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
18
10
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