4.0/5
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Battery
44 weeks ago
Mehul Tarpara
I am frustrated with the service of hero electric. I had a battery replacement 45 days ago and now it is not working. I'm tired of visiting the service station. I have experienced the worst service in my life. It seems like a service station doesn't have enough stock of accessories like batteries and all. They don't want to give service to existing customers. My request number is b303 please look into it. If you cannot proceed on this request let me know. I will start looking for a good lawyer and process further.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Was this review helpful?
22
12
Initially works smoothly and then problem arises every months
1 year ago
Avni Shah
We purchase this bike 1 year ago. Initially 3-4 months the bike works smoothly but after that inspire to give regular services every month for some reason the bike stops working. Sometimes even it stops working while driving and due to this, we face many problems and the service center does not give proper service that's why every month some problem occurs and we have to face problems. The body fiber is also not good.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Was this review helpful?
16
10
Worst hero electric
2 years ago
Nick
After full charge, it's only run 35-40 km, while driving nonstop. On fly over it become very difficult to drive as is comes on speed 10 on a single person ride, battery cost is also high, which is likely 36000 for 1 battery. No pick up.If i used to drive on long way, then charging issue, over all its totally wastage of money.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
25
14
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