Electric Scooter

I booked this bike on June 22 with a promise by the company to deliver in within 60 days. When they are not ready to deliver even after 100 days I have to lodge a complaint in the consumer forum to get my refund. There is a technical issue with the bike and not permitted by govt to sell. But they are still taking bookings. My advice to all customers, stay away from this company.

Purchased this EV for our field installation team(about 100km daily) from R.S Sales - NIT Faridabad We spend almost a lakh on this EV. The product itself, the company's service, battery quality everything has been really BAD and it has been a really bad experience. Every 3rd day the EV stops in between and we have to get it pulled or lifted. 1. Dashboard: It will never tell the correct battery status. (from 100 it goes down to extremely low - all of a sudden). 2. The connectors in the EV and chargers have been changed thrice in the last 10 months. (As an electronic Engg. I can tell they are not made to carry high current) 3. They took 3 months to replace One Charger under warranty 4. Within 8 months: Our battery has gone for replacement it has been 2 months and still counting - we have not received our battery and worst there is no update from the company or service station about the status of replacement. 5. Our second battery (within 10 months): range has gone drastically low. (about 30km) Now, we are stuck in a situation where we can not use the EV. 6. Plastics are of poor quality 7. Aftersale's service has been extremely bad - they are rude and don't know what they are doing, won't respond to any queries. 8. Break pads: we have changed our break pads at least 4 times each (front and back). It has been a bad decision.

Servicing and maintenance and very poor service and very very cheap Service by the dealership and customer service call center are also very bad service to provide as don't like this bike and don't like the overall brand and I Apresiet to don't bye it. Plzz doesn't bye it because of very poor service.