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User Review of REO by Wilfred Jenil Jose

3.4/5


35 Reviews
122 Ratings

Poor servicing and maintenance

1 year ago


Wilfred Jenil Jose

Rating Parameters

(out of 5)

3

Visual Appeal


3

Reliability


3

Comfort


1

Service Experience


3

Value for Money

About the Reviewer

Used it for

Daily Commute

Owned for

> 1 yr

Ridden for

10000-15000 kms

I bought a e-bike 3 years back 1 st year 7 times faced issues, which got free of cost support from the seller, 2 years 5 times spend 8 thousand for service, 3rd year onwards not getting a proper response for service, slowly bike moved to showpiece in my parking, ampere customer care asking to fill the google forms for the issue, I don't know, how many years they will take and check the issue, now it's your risk servicing and maintenance.

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More Reviews on REO

  • Most Helpful (34)
  • Most Recent (34)
  • Critical (24)
  • Positive (10)
  • Vehicle best but spare parts easily not available

    36 weeks ago


    Ravi Rathore

    The vehicle is best but the spare parts department is updated. The overall price is the best but the service is not good.
    No service call reminder and no service schedule properly. Vehicle range from one single charge of fifty-five kilometers charging time of four to five hours and auto cut-off charger. Looking is proper vehicle is not a toy

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Comfort


    2

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Brake shoe change after 6 months

    Was this review helpful?

    1


    0


  • Bike is ok. Parts are not available

    1 year ago


    Pvsv Prasada Rao

    Ampere reo bike is almost ok. Less expensive and easy for driving. But your servicing and maintenance are very bad. Spare parts are not available. My bike is almost 3 months break-down. Our dealer doesn't know the servicing procedure and has sufficient experienced staff for repair. I want a motor for my bike how can I get it!

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    3


    1


  • Reo plus best option

    1 year ago


    Babu

    Reoplus blue shade comfortable price very smooth running and explained battery charging front and rear tyre pressure keep so that good mileage. No maintenance at all. Only break nut tightening when break, not enough felt. Manually we can do it. Good pulling even two people along with some load. The signal switch is easy. Excellent display of bold notations. Battery level. Even with battery level last stage red line we can confidently ride 10 kms even in night travel
    A headlamp is good. Good foot clearance. Spring action is good. Even there we can charge after dismounting the battery and the cables available generally always charge the battery as it is in the vehicle. Even in rainy times no problem riding. There is a reverse mode slow and its comfortable and easy for the legs. Tubeless tyres good. Li battery.
    Our work is to charge the battery.
    Wheel tyre pressure check. Personally, i brought
    A bicycle pump and a pressure gauge.
    Bimonthly only around 70 units hike in our metre reading. No sound smooth riding. Bright red stop signal on the rear. Led lights. Lady footrest supports rear rim for hand enough space under the seat. Side stand rear stands is convenient to use.
    With a key insert, we can lock the hand bar seat and power on the reoplus. There is a mcb switch under the seat to shut off power whenever required.
    Good acceleration, and braking.Horn.
    It's a fact while riding the battery box may hit road obstructives irregularly we have to notice. But usually, speed breakers on road are very smooth rides. 5200 kms 8 months. No problem.
    Rainy days mud trapping over mud guard and personally, water washed. We gave time to dry to further battery charging.
    Nice reoplus.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    5000kms+ still no sevice good running.

    Was this review helpful?

    0


    1


  • Motor is bad

    1 year ago


    Abhisek Das

    The motor got rust inside within 11 months of purchase. There was no instance of keeping the motor under water which the dealer say not to do while selling the item. But still happened. And now after giving it to the dealer "nidhi ev world" it's over 1 month almost now and still have no update on when can be received the vehicle repaired. Horrible experience in terms of service and in terms of riding as well.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    2


  • R&d after sales

    1 year ago


    Nagendra Babu

    The buying experience is the worst and the packing is bad in condition
    Ridiculous riding experience millage what has been promised while I was searching in internet and what I am getting now 30% less
    It was promised 100km per charge in economical mode but I never crossed 70km even in a single sketch.
    I complained several time and I was curious to look after the service manual that they provided and I found that 80+/- 5 km.
    Is it not cheating? until you buy the bike you couldn't see the manual.
    Now I am starting to search on the internet, it is now modified to range 80 to 100 km per charge.
    Mechanical design is the worst, screws are also at mirrors near footrest mudguards.
    Sometimes we need to press more than 2 times to power it on.
    Suddenly raising get down why don't know
    General service what they did is funny only wiring connections.
    Battery draining is the worst experience
    Breaks are giving gas blaster sounds
    If clean the bike you will see the water coming down under the seat. Where is ip protection?
    Vibration moments of shockers are awesome if you in a bad road you have to check entire bike once is there any screw or bolt got lost
    Charging time, wow it literally takes 7 to 8 hours which was promised 5 to 6 hours.
    Power charges more than fuel charges if you ride continuously.
    8 units charge approx 50rs including all charges.
    What are the benefits
    Service is worst ever.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    3


    0


  • Simply waste your brand

    1 year ago


    Rasool

    It's been 6 months since I bought this motorcycle. Now the motor is broken so I have sent it to the ampere to fix it and now it's been 1 month they haven't fixed it. So anyone who wants to buy this motorcycle is wasting their money. maintenance very worst. Ampere customer care also did not respond to me. So guys please don't choose this bike.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Ampere REO review

    1 year ago


    Bommagani Kranthi Kumar

    Bought vehicle November'21 driven 2000 kms, went for hub motor complaint, within 2000 kms hub motor repair has to replace, given complaint on July'22 right now there is no response, please any one want to buy this vehicle if any repair happens you have to wait months time and prepare for auto expenses, worst service if you buy the vehicle you never get a call from service, very terrible response.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    2


  • Ridiculous company and service

    1 year ago


    Pranav

    I have purchased magnus ex from Bhilwara showroom and their service is just pathetic my scooter horn is not working and the battery is also not working now. I have sent it to the company and it's been 2 months now I have not received my battery or any satisfying reply from them. Not seen such a pathetic ridiculous company in my life.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    1


  • Best ev scooter under rs.60000 with 3 years warranty.

    1 year ago


    Umang

    Best electric scooter! with no complaints ever. Good mileage and body quality. With 3 years warranty on the battery, charger, motor, controller, and converter under rs.60000. You can not find a better deal. Ampere by greaves is a trustworthy brand. The spare part is available and has good dealer support on the spot.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    5


    6


  • Logical human

    1 year ago


    Abha Khare

    The after-sales services are the worst. They are inconvenient, the company doesn't respond, and the helpline number is useless, they give the same excuses but no solutions. The parts used in the vehicle are not durable, and the seats are not comfortable. The charger has its troubles as well. Overall the vehicle is economical but the after-sales services are not good. Parts are never available.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    1

  • Vehicle best but spare parts easily not available

    36 weeks ago


    Ravi Rathore

    The vehicle is best but the spare parts department is updated. The overall price is the best but the service is not good.
    No service call reminder and no service schedule properly. Vehicle range from one single charge of fifty-five kilometers charging time of four to five hours and auto cut-off charger. Looking is proper vehicle is not a toy

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Comfort


    2

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Brake shoe change after 6 months

    Was this review helpful?

    1


    0


  • Bike is ok. Parts are not available

    1 year ago


    Pvsv Prasada Rao

    Ampere reo bike is almost ok. Less expensive and easy for driving. But your servicing and maintenance are very bad. Spare parts are not available. My bike is almost 3 months break-down. Our dealer doesn't know the servicing procedure and has sufficient experienced staff for repair. I want a motor for my bike how can I get it!

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    3


    1


  • Reo plus best option

    1 year ago


    Babu

    Reoplus blue shade comfortable price very smooth running and explained battery charging front and rear tyre pressure keep so that good mileage. No maintenance at all. Only break nut tightening when break, not enough felt. Manually we can do it. Good pulling even two people along with some load. The signal switch is easy. Excellent display of bold notations. Battery level. Even with battery level last stage red line we can confidently ride 10 kms even in night travel
    A headlamp is good. Good foot clearance. Spring action is good. Even there we can charge after dismounting the battery and the cables available generally always charge the battery as it is in the vehicle. Even in rainy times no problem riding. There is a reverse mode slow and its comfortable and easy for the legs. Tubeless tyres good. Li battery.
    Our work is to charge the battery.
    Wheel tyre pressure check. Personally, i brought
    A bicycle pump and a pressure gauge.
    Bimonthly only around 70 units hike in our metre reading. No sound smooth riding. Bright red stop signal on the rear. Led lights. Lady footrest supports rear rim for hand enough space under the seat. Side stand rear stands is convenient to use.
    With a key insert, we can lock the hand bar seat and power on the reoplus. There is a mcb switch under the seat to shut off power whenever required.
    Good acceleration, and braking.Horn.
    It's a fact while riding the battery box may hit road obstructives irregularly we have to notice. But usually, speed breakers on road are very smooth rides. 5200 kms 8 months. No problem.
    Rainy days mud trapping over mud guard and personally, water washed. We gave time to dry to further battery charging.
    Nice reoplus.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    5000kms+ still no sevice good running.

    Was this review helpful?

    0


    1


  • Motor is bad

    1 year ago


    Abhisek Das

    The motor got rust inside within 11 months of purchase. There was no instance of keeping the motor under water which the dealer say not to do while selling the item. But still happened. And now after giving it to the dealer "nidhi ev world" it's over 1 month almost now and still have no update on when can be received the vehicle repaired. Horrible experience in terms of service and in terms of riding as well.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    2


  • R&d after sales

    1 year ago


    Nagendra Babu

    The buying experience is the worst and the packing is bad in condition
    Ridiculous riding experience millage what has been promised while I was searching in internet and what I am getting now 30% less
    It was promised 100km per charge in economical mode but I never crossed 70km even in a single sketch.
    I complained several time and I was curious to look after the service manual that they provided and I found that 80+/- 5 km.
    Is it not cheating? until you buy the bike you couldn't see the manual.
    Now I am starting to search on the internet, it is now modified to range 80 to 100 km per charge.
    Mechanical design is the worst, screws are also at mirrors near footrest mudguards.
    Sometimes we need to press more than 2 times to power it on.
    Suddenly raising get down why don't know
    General service what they did is funny only wiring connections.
    Battery draining is the worst experience
    Breaks are giving gas blaster sounds
    If clean the bike you will see the water coming down under the seat. Where is ip protection?
    Vibration moments of shockers are awesome if you in a bad road you have to check entire bike once is there any screw or bolt got lost
    Charging time, wow it literally takes 7 to 8 hours which was promised 5 to 6 hours.
    Power charges more than fuel charges if you ride continuously.
    8 units charge approx 50rs including all charges.
    What are the benefits
    Service is worst ever.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    3


    0


  • Simply waste your brand

    1 year ago


    Rasool

    It's been 6 months since I bought this motorcycle. Now the motor is broken so I have sent it to the ampere to fix it and now it's been 1 month they haven't fixed it. So anyone who wants to buy this motorcycle is wasting their money. maintenance very worst. Ampere customer care also did not respond to me. So guys please don't choose this bike.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Ampere REO review

    1 year ago


    Bommagani Kranthi Kumar

    Bought vehicle November'21 driven 2000 kms, went for hub motor complaint, within 2000 kms hub motor repair has to replace, given complaint on July'22 right now there is no response, please any one want to buy this vehicle if any repair happens you have to wait months time and prepare for auto expenses, worst service if you buy the vehicle you never get a call from service, very terrible response.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    2


  • Ridiculous company and service

    1 year ago


    Pranav

    I have purchased magnus ex from Bhilwara showroom and their service is just pathetic my scooter horn is not working and the battery is also not working now. I have sent it to the company and it's been 2 months now I have not received my battery or any satisfying reply from them. Not seen such a pathetic ridiculous company in my life.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    1


  • Best ev scooter under rs.60000 with 3 years warranty.

    1 year ago


    Umang

    Best electric scooter! with no complaints ever. Good mileage and body quality. With 3 years warranty on the battery, charger, motor, controller, and converter under rs.60000. You can not find a better deal. Ampere by greaves is a trustworthy brand. The spare part is available and has good dealer support on the spot.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    5


    6


  • Logical human

    1 year ago


    Abha Khare

    The after-sales services are the worst. They are inconvenient, the company doesn't respond, and the helpline number is useless, they give the same excuses but no solutions. The parts used in the vehicle are not durable, and the seats are not comfortable. The charger has its troubles as well. Overall the vehicle is economical but the after-sales services are not good. Parts are never available.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    1

  • Vehicle best but spare parts easily not available

    36 weeks ago


    Ravi Rathore

    The vehicle is best but the spare parts department is updated. The overall price is the best but the service is not good.
    No service call reminder and no service schedule properly. Vehicle range from one single charge of fifty-five kilometers charging time of four to five hours and auto cut-off charger. Looking is proper vehicle is not a toy

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Comfort


    2

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Brake shoe change after 6 months

    Was this review helpful?

    1


    0


  • Bike is ok. Parts are not available

    1 year ago


    Pvsv Prasada Rao

    Ampere reo bike is almost ok. Less expensive and easy for driving. But your servicing and maintenance are very bad. Spare parts are not available. My bike is almost 3 months break-down. Our dealer doesn't know the servicing procedure and has sufficient experienced staff for repair. I want a motor for my bike how can I get it!

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    3


    1


  • Reo plus best option

    1 year ago


    Babu

    Reoplus blue shade comfortable price very smooth running and explained battery charging front and rear tyre pressure keep so that good mileage. No maintenance at all. Only break nut tightening when break, not enough felt. Manually we can do it. Good pulling even two people along with some load. The signal switch is easy. Excellent display of bold notations. Battery level. Even with battery level last stage red line we can confidently ride 10 kms even in night travel
    A headlamp is good. Good foot clearance. Spring action is good. Even there we can charge after dismounting the battery and the cables available generally always charge the battery as it is in the vehicle. Even in rainy times no problem riding. There is a reverse mode slow and its comfortable and easy for the legs. Tubeless tyres good. Li battery.
    Our work is to charge the battery.
    Wheel tyre pressure check. Personally, i brought
    A bicycle pump and a pressure gauge.
    Bimonthly only around 70 units hike in our metre reading. No sound smooth riding. Bright red stop signal on the rear. Led lights. Lady footrest supports rear rim for hand enough space under the seat. Side stand rear stands is convenient to use.
    With a key insert, we can lock the hand bar seat and power on the reoplus. There is a mcb switch under the seat to shut off power whenever required.
    Good acceleration, and braking.Horn.
    It's a fact while riding the battery box may hit road obstructives irregularly we have to notice. But usually, speed breakers on road are very smooth rides. 5200 kms 8 months. No problem.
    Rainy days mud trapping over mud guard and personally, water washed. We gave time to dry to further battery charging.
    Nice reoplus.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    5000kms+ still no sevice good running.

    Was this review helpful?

    0


    1


  • Motor is bad

    1 year ago


    Abhisek Das

    The motor got rust inside within 11 months of purchase. There was no instance of keeping the motor under water which the dealer say not to do while selling the item. But still happened. And now after giving it to the dealer "nidhi ev world" it's over 1 month almost now and still have no update on when can be received the vehicle repaired. Horrible experience in terms of service and in terms of riding as well.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    2


  • R&d after sales

    1 year ago


    Nagendra Babu

    The buying experience is the worst and the packing is bad in condition
    Ridiculous riding experience millage what has been promised while I was searching in internet and what I am getting now 30% less
    It was promised 100km per charge in economical mode but I never crossed 70km even in a single sketch.
    I complained several time and I was curious to look after the service manual that they provided and I found that 80+/- 5 km.
    Is it not cheating? until you buy the bike you couldn't see the manual.
    Now I am starting to search on the internet, it is now modified to range 80 to 100 km per charge.
    Mechanical design is the worst, screws are also at mirrors near footrest mudguards.
    Sometimes we need to press more than 2 times to power it on.
    Suddenly raising get down why don't know
    General service what they did is funny only wiring connections.
    Battery draining is the worst experience
    Breaks are giving gas blaster sounds
    If clean the bike you will see the water coming down under the seat. Where is ip protection?
    Vibration moments of shockers are awesome if you in a bad road you have to check entire bike once is there any screw or bolt got lost
    Charging time, wow it literally takes 7 to 8 hours which was promised 5 to 6 hours.
    Power charges more than fuel charges if you ride continuously.
    8 units charge approx 50rs including all charges.
    What are the benefits
    Service is worst ever.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    3


    0


  • Simply waste your brand

    1 year ago


    Rasool

    It's been 6 months since I bought this motorcycle. Now the motor is broken so I have sent it to the ampere to fix it and now it's been 1 month they haven't fixed it. So anyone who wants to buy this motorcycle is wasting their money. maintenance very worst. Ampere customer care also did not respond to me. So guys please don't choose this bike.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Ampere REO review

    1 year ago


    Bommagani Kranthi Kumar

    Bought vehicle November'21 driven 2000 kms, went for hub motor complaint, within 2000 kms hub motor repair has to replace, given complaint on July'22 right now there is no response, please any one want to buy this vehicle if any repair happens you have to wait months time and prepare for auto expenses, worst service if you buy the vehicle you never get a call from service, very terrible response.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    2


  • Ridiculous company and service

    1 year ago


    Pranav

    I have purchased magnus ex from Bhilwara showroom and their service is just pathetic my scooter horn is not working and the battery is also not working now. I have sent it to the company and it's been 2 months now I have not received my battery or any satisfying reply from them. Not seen such a pathetic ridiculous company in my life.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    1


  • Best ev scooter under rs.60000 with 3 years warranty.

    1 year ago


    Umang

    Best electric scooter! with no complaints ever. Good mileage and body quality. With 3 years warranty on the battery, charger, motor, controller, and converter under rs.60000. You can not find a better deal. Ampere by greaves is a trustworthy brand. The spare part is available and has good dealer support on the spot.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    5


    6


  • Logical human

    1 year ago


    Abha Khare

    The after-sales services are the worst. They are inconvenient, the company doesn't respond, and the helpline number is useless, they give the same excuses but no solutions. The parts used in the vehicle are not durable, and the seats are not comfortable. The charger has its troubles as well. Overall the vehicle is economical but the after-sales services are not good. Parts are never available.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    1

  • Vehicle best but spare parts easily not available

    36 weeks ago


    Ravi Rathore

    The vehicle is best but the spare parts department is updated. The overall price is the best but the service is not good.
    No service call reminder and no service schedule properly. Vehicle range from one single charge of fifty-five kilometers charging time of four to five hours and auto cut-off charger. Looking is proper vehicle is not a toy

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    3

    Reliability


    3

    Comfort


    2

    Service Experience


    4

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Tips for other riders

    Brake shoe change after 6 months

    Was this review helpful?

    1


    0


  • Bike is ok. Parts are not available

    1 year ago


    Pvsv Prasada Rao

    Ampere reo bike is almost ok. Less expensive and easy for driving. But your servicing and maintenance are very bad. Spare parts are not available. My bike is almost 3 months break-down. Our dealer doesn't know the servicing procedure and has sufficient experienced staff for repair. I want a motor for my bike how can I get it!

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    1

    Reliability


    4

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    3


    1


  • Reo plus best option

    1 year ago


    Babu

    Reoplus blue shade comfortable price very smooth running and explained battery charging front and rear tyre pressure keep so that good mileage. No maintenance at all. Only break nut tightening when break, not enough felt. Manually we can do it. Good pulling even two people along with some load. The signal switch is easy. Excellent display of bold notations. Battery level. Even with battery level last stage red line we can confidently ride 10 kms even in night travel
    A headlamp is good. Good foot clearance. Spring action is good. Even there we can charge after dismounting the battery and the cables available generally always charge the battery as it is in the vehicle. Even in rainy times no problem riding. There is a reverse mode slow and its comfortable and easy for the legs. Tubeless tyres good. Li battery.
    Our work is to charge the battery.
    Wheel tyre pressure check. Personally, i brought
    A bicycle pump and a pressure gauge.
    Bimonthly only around 70 units hike in our metre reading. No sound smooth riding. Bright red stop signal on the rear. Led lights. Lady footrest supports rear rim for hand enough space under the seat. Side stand rear stands is convenient to use.
    With a key insert, we can lock the hand bar seat and power on the reoplus. There is a mcb switch under the seat to shut off power whenever required.
    Good acceleration, and braking.Horn.
    It's a fact while riding the battery box may hit road obstructives irregularly we have to notice. But usually, speed breakers on road are very smooth rides. 5200 kms 8 months. No problem.
    Rainy days mud trapping over mud guard and personally, water washed. We gave time to dry to further battery charging.
    Nice reoplus.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    6 months-1 yr

    Ridden for

    5000-10000 kms

    Tips for other riders

    5000kms+ still no sevice good running.

    Was this review helpful?

    0


    1


  • Motor is bad

    1 year ago


    Abhisek Das

    The motor got rust inside within 11 months of purchase. There was no instance of keeping the motor under water which the dealer say not to do while selling the item. But still happened. And now after giving it to the dealer "nidhi ev world" it's over 1 month almost now and still have no update on when can be received the vehicle repaired. Horrible experience in terms of service and in terms of riding as well.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    2

    Reliability


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    2


  • R&d after sales

    1 year ago


    Nagendra Babu

    The buying experience is the worst and the packing is bad in condition
    Ridiculous riding experience millage what has been promised while I was searching in internet and what I am getting now 30% less
    It was promised 100km per charge in economical mode but I never crossed 70km even in a single sketch.
    I complained several time and I was curious to look after the service manual that they provided and I found that 80+/- 5 km.
    Is it not cheating? until you buy the bike you couldn't see the manual.
    Now I am starting to search on the internet, it is now modified to range 80 to 100 km per charge.
    Mechanical design is the worst, screws are also at mirrors near footrest mudguards.
    Sometimes we need to press more than 2 times to power it on.
    Suddenly raising get down why don't know
    General service what they did is funny only wiring connections.
    Battery draining is the worst experience
    Breaks are giving gas blaster sounds
    If clean the bike you will see the water coming down under the seat. Where is ip protection?
    Vibration moments of shockers are awesome if you in a bad road you have to check entire bike once is there any screw or bolt got lost
    Charging time, wow it literally takes 7 to 8 hours which was promised 5 to 6 hours.
    Power charges more than fuel charges if you ride continuously.
    8 units charge approx 50rs including all charges.
    What are the benefits
    Service is worst ever.

    Rating Parameters

    (out of 5)

    2

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    3


    0


  • Simply waste your brand

    1 year ago


    Rasool

    It's been 6 months since I bought this motorcycle. Now the motor is broken so I have sent it to the ampere to fix it and now it's been 1 month they haven't fixed it. So anyone who wants to buy this motorcycle is wasting their money. maintenance very worst. Ampere customer care also did not respond to me. So guys please don't choose this bike.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    3-6 months

    Ridden for

    < 5000 kms

    Was this review helpful?

    4


    0


  • Ampere REO review

    1 year ago


    Bommagani Kranthi Kumar

    Bought vehicle November'21 driven 2000 kms, went for hub motor complaint, within 2000 kms hub motor repair has to replace, given complaint on July'22 right now there is no response, please any one want to buy this vehicle if any repair happens you have to wait months time and prepare for auto expenses, worst service if you buy the vehicle you never get a call from service, very terrible response.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    2

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    7


    2


  • Ridiculous company and service

    1 year ago


    Pranav

    I have purchased magnus ex from Bhilwara showroom and their service is just pathetic my scooter horn is not working and the battery is also not working now. I have sent it to the company and it's been 2 months now I have not received my battery or any satisfying reply from them. Not seen such a pathetic ridiculous company in my life.

    Rating Parameters

    (out of 5)

    1

    Visual Appeal


    1

    Reliability


    1

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Everything

    Owned for

    3-6 months

    Ridden for

    5000-10000 kms

    Was this review helpful?

    8


    1


  • Best ev scooter under rs.60000 with 3 years warranty.

    1 year ago


    Umang

    Best electric scooter! with no complaints ever. Good mileage and body quality. With 3 years warranty on the battery, charger, motor, controller, and converter under rs.60000. You can not find a better deal. Ampere by greaves is a trustworthy brand. The spare part is available and has good dealer support on the spot.

    Rating Parameters

    (out of 5)

    5

    Visual Appeal


    5

    Reliability


    5

    Comfort


    5

    Service Experience


    5

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    > 1 yr

    Ridden for

    10000-15000 kms

    Was this review helpful?

    5


    6


  • Logical human

    1 year ago


    Abha Khare

    The after-sales services are the worst. They are inconvenient, the company doesn't respond, and the helpline number is useless, they give the same excuses but no solutions. The parts used in the vehicle are not durable, and the seats are not comfortable. The charger has its troubles as well. Overall the vehicle is economical but the after-sales services are not good. Parts are never available.

    Rating Parameters

    (out of 5)

    3

    Visual Appeal


    2

    Reliability


    4

    Comfort


    1

    Service Experience


    1

    Value for Money

    About the Reviewer

    Used it for

    Daily Commute

    Owned for

    6 months-1 yr

    Ridden for

    < 5000 kms

    Was this review helpful?

    9


    1

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