Ampere REO price in Nalanda

What a disappointment! the bike arrived after many months waiting (with various delivery dates not met.) I was unable to put it together in full working order as the wrong size screw had been supplied. My husband brought the correct screw the next day as I was eager to ride the bike. I also had concerns over a congealed substance on the hub. A replacement stand (which i was told was provided because the stand on the bike has problems) was broken. After the first 4km a high pitch noise came from the hub when in pedal assist 1 and 2 and continuously when free wheeling. I returned from my bike ride and called my supplier who assured me a representative from ampere would call that day. No call was forthcoming so i called the supplier again. 2 days later i spoke with an ampere rep who agreed it was probably a problem with the hub. I was asked to take off the back wheel, pack it and return it to them (they organized pick up) this was tuesday and i was told to expect it back on thursday. I contacted ampere on the thursday to check delivery and was told it would now be friday. Today (friday) i contacted my supplier as i had been waiting in for delivery of my back wheel but it had not arrived. They contacted ampere and i have been told its now saturday. The aftercare from ampere has not been good, i have a wheel less bike and have had to cancel plans. It was only by me making contact that i knew that my bike wheel would not be returned for yet another day.

About the Reviewer

Very bad experience with ampere Magnus 60. First three months its response was good but after 3 months every 30 to 45 days this vehicle race circuit got damaged. The vehicle took 4 to 5 days for service, but no positive response was given by dealer. They have no mechanic for vehicle. 3 times my vehicle stuck on the road, but no service was given by the dealer. When I purchased the seller told that for three free services we will call you but no response.
After sale vehicles sales department answered me that his work is only sale, you talk with service head then service head asked go to dealer when 1st time when i reached the dealer he asked after 5 days. They changed the IC and asked to pay 600 rs.

About the Reviewer

The after-sales services are the worst. They are inconvenient, the company doesn't respond, and the helpline number is useless, they give the same excuses but no solutions. The parts used in the vehicle are not durable, and the seats are not comfortable. The charger has its troubles as well. Overall the vehicle is economical but the after-sales services are not good. Parts are never available.

About the Reviewer